Privacy Policy

We want you to feel confident about using nalubeads.com, we are committed to ensuring that your privacy is protected and that we fully comply at all times with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and all other applicable legislation.  Please read our privacy policy set out below.

You are able to browse the website freely (and often we hope!) but once you have decided to make an order, we will require some information from you, namely your name, address, telephone number, email address and your credit/debit card details.  If you have ordered products for a third party we will need to know their delivery address. 

This information is necessary for us to process your order, send you your goods and let you know of any problems. Your credit card details will not be stored in our system and all the information you give will be treated as private and confidential.

At any time, you are able to check the information we have and edit it if necessary e.g. if you move house or change your phone number or email, or just want to make sure that it’s all up to date. You can do this by contacting us by phone or by logging onto the site and editing your account.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you but we will not do so without your expressed consent. If you would rather not receive this information you can email us or call us on (01271) 817614.

Cookies

A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org.

Some of these cookies are essential for you to use nalubeads.com

To order products on our website you will need to have cookies enabled. If you don't want to enable cookies you can still enjoy browsing our website for your favourite beads, you'll just have to visit one of our stockists or give us a call on 01271 817614 in order to purchase.

Safety and Security of Your Information

Our site uses secure software to protect your information whenever you place your order or access your account, in accordance with current UK data protection guidelines.  Security is a major issue for anyone purchasing on the internet. You need to know that a website is legitimate, and transactions are secure before you buy. To address these issues, the Nalu Beads Ltd. website uses a Digital Certificate from Comodo.  Our secure server software uses the digital certificate to encrypt your credit card number. The encryption process takes the characters you enter and converts them into bits of code which are then securely transmitted over the internet. We also keep your information confidential. The internal procedures of Nalu Beads Ltd. cover the storage, access and disclosure of your information.

Consent

By using this website, you consent to us collecting, processing and using personal information to administer and deal with your orders and your account.

We will post any changes to our privacy policy on this site so that you are kept informed of your rights and can let us know if you want to change your preferences.

Updating your details

If any of the information that you have provided to us changes, for example if you change your email address or name, please login to your account. If you wish to cancel your registration, please send an email to us, or by sending a letter to Nalu Beads, Unit 6 Velator Way, Braunton, North Devon, England, EX33 2FB.  If you wish to have your account removed, please email us at info@nalubeads.com from the email you have used to resigster the account, we will require 2 forms of identification to perform the request.

Links

Where this website contains links to other websites, The Nalu Beads is not responsible for the content or privacy practices of those websites.